FAQs

Do I need to schedule a tour? What days do you provide tours?

All tours are by appointment only. We try to provide tours everyday unless we are already booked for an event.

Will you hold our date?

Unfortunately, we cannot hold a date without a contract. The contract process begins as soon as an email/text is received with your chosen date. Next, the date will be removed from our availability followed by the contract being sent via email. Then, you have 7 days to pay your deposit via USPS mail or through the QuickBooks link or invoice that you will be sent. If payment hasn't been made within the 7 days, we will then open your date back up as being available.

Can I sign a contract at the tour?

Yes, we have contracts with us at the tours. Once you confirm the date that you want to reserve, we mark that date as unavailable to allow you to time to pay your required deposit.

Is there a deposit? What secures my date, and can I pay with a credit card?

Yes. When the contract is signed, to continue holding the date, we require a 50% deposit to be paid at the time of your contract signing. You may ask about a payment option which would be 25% paid at signing of contract then 30 days after booking we ask for a second 25%. Then, 60 days prior to the event the balance is due. We do accept credit/debit cards. There is a 3.5% fee when using a card. All deposits are non-refundable.

Do you require specific vendors?

No, but we are more than willing to share our preferred vendor list of vendors that have been to our venue, and we’ve had a great experience working with them.

Do you provide the tablecloths?

No, but we do have a venue coordinator that you can rent white table linens from. They are $25 each. We have them washed and dried and on the table for you. If they aren’t to your liking, we do have steamers that you may use.

Do you allow alcohol?

We only allow beer, wine and champagne and it must be served by a licensed/certified bartender. ALL alcohol must be served by the bartender. The bartender must remain behind the bar the whole-time alcohol is being served. Alcohol services end 1 hour before the end time.
There is a $750 fee for having alcohol at your event that covers a uniformed officer and a liability insurance policy. We line the officer up and we purchase the liability insurance policy on your behalf in your name.
We DO NOT allow any hard liquor on the premises at all. Anyone in violation of this could be fined as per contract.

What items do you allow for send offs?

We allow sparklers. Sparklers are the ONLY fireworks allowed on property. Natural confetti such as bird seed or real flower petals are allowed. Absolutely NO CONFETTI.

Do you include catering?

We do not cater. We can provide our preferred vendors list that has some caterers on it.

Do you have a coordinating/ planning service?

No, we do not offer coordinating or planning services. But we do have 2 of our hostesses that you may hire to do your day of coordinating if you would like.

Is your venue pet friendly?

Yes, but all animals brought on property must be approved by the owner before the day of your event.

Can vehicles be left overnight?

We do not allow vehicles to be left overnight. Please advise your guests of this policy.

What do we have to do as far as cleaning up?

We have a clean-up crew that comes in after each event to clean up and get ready for the next. We ask you to remove all of your trash and take it out to the dumpster. Please return any of the decor items that you borrowed to our decor room and please remember to take your decor items back with you.

Will anyone from the venue be at our event?